17 de junio de 2021
Customer experience solutions: a sure bet for success
Enghouse Systems - Bigger, stronger, more customer-centric, thanks to new acquisition There is a lot…
10 de junio de 2021
4 Keys to choosing an efficient software for telehealth
With this article, you will know those functionalities that you should consider when acquiring efficient software for telehealth that optimizes the services of your health entity. The so-called "new reality" is here to stay and…
21 de abril de 2021
5 tips to increase results in insurance sector
Want to increase your sales and operations revenue? In this article we share 5 tips…
14 de abril de 2021
How to make telehealth work for you
If you are considering implementing video solutions for Telehealth, this article provides an overview of…
12 de abril de 2021
What are the benefits of a Responsive Insurance Contact Center?
The benefits of a Responsive Insurance Contact Center Customer service is one of the most…
7 de abril de 2021
Moving my Contact Center to the Cloud: Yes or no?
Yes! Cloud contact center solutions are the right step to accelerate and scale your business…
6 de abril de 2021
Digital challenges in the insurance sector
Digitalization is revolutionizing all sectors. But especially the insurance sector. According to ICEAi data, six…
25 de marzo de 2021
Use case: Integration of video channel in the health sector
The implementation of the video channel in healthcare is revolutionizing the industry by enabling the…
18 de marzo de 2021
RPA: How to Implement Robotic Process Automation in the Contact Center
With the advent of mobile devices and artificial intelligence (AI), industries have been transforming and…
16 de marzo de 2021
Enghouse Releases First Quarter Results
Enghouse Systems Limited (TSX: ENGH) recently announced its first-quarter financial results for the period ended…
11 de marzo de 2021
7 Keys why technology accelerates debt collection
Nowadays, it has become vital to take care of the financial health of a company,…
2 de marzo de 2021
How to save costs in the Contact Center and improve customer service?
Contact centers generally operate with fixed or limited resources. Hence, the need to reduce costs…
