enero 13, 2021
Contact Center Solutions: 3 keys to improve efficiency and ensure sustainable operations
For Contact Centers, productivity is one of the fundamental elements. This implies addressing this issue…
diciembre 23, 2020
[Frost & Sullivan Guide] The contact center market, suppliers and trends on the rise
Revenue for the North American contact center market, both on-premise and in the cloud, grew…
diciembre 17, 2020
Easily integrate a video platform into your corporate Apps
When developing an App for third parties or integrating innovative and robust technology into such…
diciembre 10, 2020
Increase the ROI of your operations with contact center solutions for remote work
Remote agents are a growing figure in the contact center industry. This is why the…
diciembre 2, 2020
Use cases of video conference platform integration with IoT technology
The integration of a video conferencing platform with emerging technologies such as IoT represents an…
noviembre 11, 2020
Make a difference in the customer experience in the digital age with a Video Banking Platform
In recent years, banks and credit unions have achieved a reduction in their costs by…
noviembre 5, 2020
Integrate an AI chatbot into your Omnichannel Contact Center software
Has it ever happened to you that you get in contact with a company's chat…
octubre 29, 2020
[Use case] Integrate a video platform for Telehealth into your medical solution and transform virtual care
It is becoming increasingly common for health systems to resort to the implementation of a…
octubre 21, 2020
Capture and Improve the ROI of your Video Platform for Telemedicine
Telemedicine has become a key element for the future of health, there is no doubt…
