Resources

Case Study: Ochsner Telehealth Program

Whitepaper: Home-care, the best video attention

Infographics

Gamification

Presence Smart Cloud

Case Study: IDSolutions

Presence Suite All In One

Infographics

Why choose Presence Smart Cloud?

Admiral Seguros

Five Key Trends Impacting Customer Service

Presence Suite for Banking

Presence Suite for Insurance

Indra

Presence Suite for Education

Presence Suite For Government

Fit plan to optimize Customer Experience

Presence Suite for Retail

Infographics

5 benefits of optimizing debt collections in the contact center

Presence Suite for Healthcare

Presence Suite for Travel

Collections Brochure

Outbound management challenges

BPO Brochure

Presence Suite

Atento

Make your contact center the beating heart of your business

Globalia

Predictive Dialing Guide

Gescobro

Improving efficiency of debt collections with predictive dialing

Presence Suite All in One

4 benefits of implementing AI in debt collections

3 ways call recording and quality management can save your business money

Direct Travel Team

Smart Center

Infographics

Outsourcing solutions: optimizing bpo processes

Affinion International

Social Interactions

Alexa: Interactive assistant and its integration with Presence Suite

Collections Virtual Agent

5 key concepts that show how Real Time Management Impacts the Customer Experience

How to make the boat go faster

Competitive advantages of modernizing CC infrastructure

Infographics

From cost center to engine growth