This event has been postponed due to government restrictions in response to the global COVID-19 crisis. We will keep you updated with the new date.

Keynote Speaker: Rod Jones

Highlights about Rod Jones:

  • Over 40 years experience in the call center and customer service industry.
  • Internationally recognized as a Thought Leader and Trusted Advisor to corporates, parastatals and government agencies.
  • Founder and first Chariman of the Independent Contact Center Consultants Association.
  • Former Chariman of the Direct Marketing Association TeleServices Council of SA.
  • His “World Class Contact Centers” MasterClass management knowledge development seminars have to date been attended by over 4,800 delegates in 13 countries.