What products can you request with Enghouse Interactive?
All-in-One
Optimize customer service with an All-in-One, omnichannel and reliable solution.
Presence SmartCloud
Increase the efficiency, scalability, flexibility, and security of operations in the Contact Center, while optimizing business resources.
Altitude Xperience
Optimize operational flexibility and guarantee a good experience for your customers.
CCaaS
Allow your customers to have pleasant experiences with your brand.
Vidyo Collaboration
Enter real-time video interactions in differente industries and at the most relevant times.
Enghouse Connect
The application to unify communication by chat, video and telephony, also in the contact center.
The relationship with customers can be complex. Customer expectations are increasing and they want to be able to connect with businesses from any device, regardless of place and get answers quickly, effortlessly and at first contact.This process can be easier than you think.
Our solution enables better interaction with your customers, while offering an excellent customer experience from a single platform, across any channel anywhere.
Options that fit your needs:
All-in-One
Optimize customer service with an All-in-One, omnichannel and reliable solution.
And make sure the customer is the center of interactions.
Entirely oriented to simplify agents’ activities and the management of contact center supervisor. Minimizes the constant collaboration from the IT department, giving the autonomy to accelerate operations, improve productivity, the quality of service and customer satisfaction.
Presence SmartCloud
Increase the efficiency, scalability, flexibility, and security of operations in the Contact Center, while optimizing business resources.
Presence SmartCloud is a CCasS, 100% Cloud solution, based on Microsoft Azure platform, fast to implement, easy to use and improve contact center operations with customers. An innovative, reliable, and flexible omnichannel contact center solution that enables achieve business goals no matter where you are.
Altitude Xperience
Strengthen the relationship with your customers, offer them frictionless service using a single platform.
Altitude Xperience is a truly unified and complete customer engagement software suite. It will allow your Contact Center to integrate different functionalities and tools to guarantee a superior experience (CX), ensuring that customers reach the right resource from the first contact.
CCaaS
Atiende a tus clientes como ellos desean… En cualquier momento. En cualquier lugar. Desde cualquier dispositivo.
Enghouse ofrece la máxima flexibilidad operativa con un Contact Center en Cloud, proporcionando una amplia gama de capacidades que son fácilmente accesibles a través de una interfaz intuitiva basada en la web.
Garantiza que, independientemente del lugar en el que se encuentren tus agentes, podrás proporcionar la mejor experiencia a tus clientes, al tiempo que ofreces la gama más completa de capacidades de Contact Center del sector
Vidyo Collaboration
Enter real-time video interactions in differente industries and at the most relevant times. In the collaboration and interaction of the work teams, in Telehealth, Videobanking, Education, communication with customers and others.
Video conferences have become increasingly popular and are already part of our daily lives. Integrate the video channel into your digital communications and take video interaction to the next level.
Enghouse Connect
Serve your customers the way they want… At any time. Anywhere. From any device.
Enghouse offers maximum operational flexibility with a Cloud Contact Center, providing a wide range of capabilities that are easily accessible through an intuitive web-based interface.
It ensures that no matter where your agents are located, you’ll be able to provide the best experience for your customers, while offering the most comprehensive range of contact center capabilities in the industry.