Enghouse Products

What products can you request with Enghouse Interactive?

All-in-One

Optimize customer service with an All-in-One, omnichannel and reliable solution.

Presence SmartCloud

Increase the efficiency, scalability, flexibility, and security of operations in the Contact Center, while optimizing business resources.

Vidyo Colaboración

Enter real-time video interactions in differente industries and at the most relevant times.

The relationship with customers can be complex. Customer expectations are increasing and they want to be able to connect with businesses from any device, regardless of place and get answers quickly, effortlessly and at first contact.This process can be easier than you think.

Our solution enables better interaction with your customers, while offering an excellent customer experience from a single platform, across any channel anywhere.

Options that fit your needs:

All-in-One

Optimize customer service with an All-in-One, omnichannel and reliable solution.

And make sure the customer is the center of interactions.

Entirely oriented to simplify agents’ activities and the management of contact center supervisor. Minimizes the constant collaboration from the IT department, giving the autonomy to accelerate operations, improve productivity, the quality of service and customer satisfaction.

Presence SmartCloud

Increase the efficiency, scalability, flexibility, and security of operations in the Contact Center, while optimizing business resources.

Presence SmartCloud is a CCasS, 100% Cloud solution, based on Microsoft Azure platform, fast to implement, easy to use and improve contact center operations with customers. An innovative, reliable, and flexible omnichannel contact center solution that enables achieve business goals no matter where you are.

Vidyo Colaboración

Enter real-time video interactions in differente industries and at the most relevant times. In the collaboration and interaction of the work teams, in Telehealth, Videobanking, Education, communication with customers and others.

Video conferences have become increasingly popular and are already part of our daily lives. Integrate the video channel into your digital communications and take video interaction to the next level.