¿Why Presence SmartCloud??
Use and pay for what you need. A flexible licensing scheme that allows combining 2 packages dynamically according to the needs in each moment.
With Microsoft Azure’s infrastructure, and a safe and redound connection. Keep all your data and services always available and secure.
Without limitations of licenses to hold you, back during seasonal demand. SmartCloud allows you to add seats and channels to meet your needs. You only need to focus on your business.
Improved Cash Flow
Use just what you need for your business. Unexpected increases will be invoiced later.
Solution based on Microsoft Azure, which guarantees its availability from anywhere and at any time.
IT Resources Development
Improve your teams’ efficiency and do not worry about support for your Contact Center Omni channel solution. End-to-End support.
Contacts per hour
Resolution on first call
Occupation of the agent
Sales per Hour
/ Conversion Levels
Average time per interaction (BMT)
Agent training costs
Total cost of ownership (TCO)