OUTBOUND

Outbound

Implementing an innovative outbound campaign management tool will allow you to:
Increase productivity and accuracy:

With agents spending less time dialing, hanging up when unsuccessful, or selecting options manually.

Increase profitability:

With flexible and short configuration time for campaigns, therefore lowering costs.

Comply with legal requirements.

Improve customer engagement proactively

The digital market allows consumers to compare and make purchasing decisions with little effort. Companies therefore need to be proactive and concise in their communication to engage clients and their loyalty.

Resources

Admiral Seguros

Medplus

Prospera

IEMAS

Pelayo

Aldeas Infantiles

Certicamara

HelPhone

Unisono

Caja Morelia Valladolid

A3BPO

Brochure Outbound

Brochure Communication Portal

Indra

Presence Suite for Healthcare

Presence Suite for Government

Presence Suite for Education

Presence Suite for Banking

Outbound management challenges

Globalia

Predictive Dialing Guide

Gescobro

Improving efficiency of debt collections with predictive dialing

Direct Travel Team