Make a difference in the customer experience in the digital age with a Video Banking Platform

Capture and Improve the ROI of your Video Platform for Telemedicine

VidyoConnect’s Top Security Features

Integrate an AI chatbot into your Omnichannel Contact Center software

[Use case] Integrate a video platform for Telehealth into your medical solution and transform virtual care

Top 4 Challenges Solved by Video Collaboration

What is the role of telehealth in long-term care?

Humans & Robots – A Debt Collection partnership at its best

The cloud, one of the technology trends that has had the greatest impact in recent months

Whitepaper: Home-care, the best video attention

Gamification

Presence Smart Cloud

Webinar: Vidyo

Why choose Presence Smart Cloud?

Admiral Seguros

Brochure Business Intelligence (BI)

Five Key Trends Impacting Customer Service

5 key trends that will affect customer service in 2020

Idiso

Medplus

Prospera

Ilumno

IEMAS

Brochure Inbound

QMS is cornestone to customer service excellence

Are you listening to your customers?

Seamless integration between Bots Agents and the Contact Center

How to carry out an optimal Real Time Management Strategy

Guide to integrating a winning omnichannel strategy

Pelayo

Collections Virtual Agent

Cobyser

Aldeas Infantiles

Brochure Quality Management Suite

Certicamara

Presence Reporting

HelPhone

Golden Line

Unisono

Caja Morelia Valladolid

Smart Center improves Automation and Self-services capabilities

Smart Center increases the efficiency of BPO processes

A3BPO

Atento achieves their business objectives

Collections Virtual Agent

Brochure Presence Social Interactions

Brochure Outbound

Brochure Communication Portal

Fit plan to optimize Customer Experience

Brochure Scripting

Brochure Video

Brochure Chat

Presence Suite for Retail

Presence Suite for Telco

5 benefits of optimizing debt collections in the Contact Center

Indra

Presence Suite for Travel

Presence Suite for Insurance

Presence Suite for Healthcare

Presence Suite for Government

Presence Suite for Education

Presence Suite for Banking

Chatbots and Interactive Automation – Have you got the right balance?

Quality Management – The Cornerstone to Customer Service Excellence

Factors to take into account when integrating Chatbots, AI and Automation in the Contact Center

5 Reasons to Use Communications Portal

Guide to integrate a winning omnichannel strategy

AI to Improve Contact Center ROI

Collections Brochure

Outbound management challenges

BPO Brochure

Presence Suite

Atento

Make your contact center the beating heart of your business

Globalia

Predictive Dialing Guide

Gescobro

Improving efficiency of debt collections with predictive dialing

Presence Suite All in One

4 benefits of implementing AI in debt collections

3 ways call recording and quality management can save your business money

Direct Travel Team

Smart Center

Outsourcing solutions: optimizing bpo processes

Affinion International

Social Interactions

Integration Alexa with Presence Suite

Collections Virtual Agent

5 key concepts that show how Real Time Management Impacts the Customer Experience

From cost center to engine growth

Competitive advantages of modernizing CC infrastructure

How to make the boat go faster