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software to improve customer experience in the insurance industry
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24 de junio de 2021

How to optimize software to improve customer experience in the Insurance industry?

In this article, you'll know to optimize software to improve the customer experience in the…
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customer experience solutions
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17 de junio de 2021

Customer experience solutions: a sure bet for success

Enghouse Systems - Bigger, stronger, more customer-centric, thanks to new acquisition There is a lot…
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software for telehealth
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10 de junio de 2021

4 Keys to choosing an efficient software for telehealth

With this article, you will know those functionalities that you should consider when acquiring efficient software for telehealth that optimizes the services of your health entity.     The so-called "new reality" is here to stay and…
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21 de abril de 2021

5 tips to increase results in insurance sector

Want to increase your sales and operations revenue? In this article we share 5 tips…
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Telehealth Solutions
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How to make telehealth work for you

If you are considering implementing video solutions for Telehealth, this article provides an overview of…
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Responsive Contact Center
Insurance
12 de abril de 2021

What are the benefits of a Responsive Insurance Contact Center?

The benefits of a Responsive Insurance Contact Center Customer service is one of the most…
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Cloud solutions for contact center
Presence Smartcloud
7 de abril de 2021

Moving my Contact Center to the Cloud: Yes or no?

Yes! Cloud contact center solutions are the right step to accelerate and scale your business…
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6 de abril de 2021

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Digitalization is revolutionizing all sectors. But especially the insurance sector. According to ICEAi data, six…
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TelehealthVidyoPlatform
25 de marzo de 2021

Use case: Integration of video channel in the health sector

The implementation of the video channel in healthcare is revolutionizing the industry by enabling the…
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Automation
18 de marzo de 2021

RPA: How to Implement Robotic Process Automation in the Contact Center

With the advent of mobile devices and artificial intelligence (AI), industries have been transforming and…
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News
16 de marzo de 2021

Enghouse Releases First Quarter Results

Enghouse Systems Limited (TSX: ENGH) recently announced its first-quarter financial results for the period ended…
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Collections
11 de marzo de 2021

7 Keys why technology accelerates debt collection

Nowadays, it has become vital to take care of the financial health of a company,…
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  • Enghouse Interactive Products
    • All in one Contact Center Solution
    • Cloud Contact Center Platform
    • Vidyo Collaboration Platform
      • VidyoConnect
      • VidyoEngage
      • Vidyo Platform
    • Enghouse UC
  • Software Contact Center
    • Engagement Solutions
      • Gamification for Contact Center
      • Workforce Management for Contact Center
    • Omnichannel Contact Center Software
      • Whatsapp and Social Media in the Contact Center
      • Chat in the Contact Center
      • Voice in the Contact Center
      • Video in the Contact Center
      • Email in the Contact Center
    • Solutions for Outbound campaigns
      • Dialer for the Contact Center
      • Web Scripting for the Contact Center
    • Contact Center Automation and Self Service solutions
      • Virtual Assistant for the Contact Center
      • Chatbot for the Contact Center
      • Interactive Voice Response (IVR)
      • Collections Virtual Agent
    • Quality and Analytics Solutions in the Contact Center
      • Business Intelligence for Contact Center
      • Satisfaction Surveys for the Contact Center
      • Reporting Tool for Contact Center
      • Quality Management
  • Professional Services
    • SDK Integrations
    • Enghouse Interactive Consulting Services
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  • Enghouse Interactive Solutions
    • Contact Center Software for Customer Service processes
    • Contact Center Software for Marketing and Sales
    • Contact Center Software for Outsourcers
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    • Smart Staff Optimization
    • Artificial Intelligence in the Contact Center
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